◆ Help center
How can we help?
Answers to common questions. Signed-in users can also ask the Technology Coach.
01
I received an invitation
Open the link within 7 days, request a verification code to your email, then set your password. Each link works once.
02
I can't sign in
Use 'Forgot password' on the sign-in page. After 5 failed attempts, sign-in pauses for 15 minutes.
03
How do I join a video call?
Open your appointment and click Join video. Allow camera and microphone when your browser asks, then wait to be admitted.
04
Contact support
[support@your-domain]